Replacement Parts for Bella Slow Cooker: Lids, Knobs and Warranty
bella does not sell replacement parts for its slow cookers. Its warranty says the products are designed to work without replacement parts, so “replacement parts are therefore not supplied.”
If your cooker is under 2 years old and has a mechanical fault, call bella on 1-866-832-4843 about a warranty repair, replacement or refund. Otherwise, a correctly sized universal lid or knob can work for broken accessories, but replace the whole cooker if the heating base fails.
- bella’s warranty covers mechanical defects for 2 years and non-mechanical parts for 90 days.
- You need the original receipt for a warranty claim.
- Find the model number on the label under the base before you look for parts.
- Universal glass lids are sold by diameter; measure your crock’s rim from outside edge to outside edge.
- Never use a damaged cord or heating base. Replace the cooker instead.
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Does bella sell slow cooker replacement parts?
No. bella’s limited warranty, issued by its parent company Sensio Inc., states that the product is designed to operate without maintenance or replacement parts during its useful life, and that replacement parts are not supplied.
That means there is no official bella store for lids, knobs or crocks. Any “bella replacement lid” you see for sale comes from a third party, so check its size and fit carefully.
Is your bella slow cooker still under warranty?
| Coverage | How long |
|---|---|
| Mechanical defects in material and workmanship | 2 years from purchase |
| Non-mechanical parts | 90 days |
| Who is covered | Original retail buyer, with proof of purchase |
Under the warranty, bella will repair or replace a defective product, or issue a refund. Call bella’s customer support on 1-866-832-4843 with your model number, receipt and a description of the fault.
How to find your bella model number
- Unplug and cool. Let the cooker cool completely and unplug it.
- Lift out the crock. Remove the stoneware so the base is light and safe to tip.
- Check the label. Turn the base over. The rating label shows the model number.
- Photograph it. Take a photo of the label to use when shopping or calling support.
Common bella slow cooker parts and what to do
| Part | Fix |
|---|---|
| Glass lid (cracked or broken) | A universal slow cooker lid of the same diameter and shape (round or oval) |
| Lid knob | A universal pot-lid knob with the same screw size |
| Control knob (including triple slow cookers) | Only replace with an exact match; if the switch is damaged, stop using the cooker |
| Stoneware crock | Hard to match; a crack means the crock should not be used |
| Power cord or heating base | Do not repair; contact bella if under warranty, or replace the cooker |
Replacement lids for bella slow cookers
Measure across the top of the crock, from the outside of the rim on one side to the other. Note whether it is round or oval. A lid that is too small falls in; one that is too large rocks and lets steam escape, which slows cooking.
Universal tempered glass lids with a steam vent are the safest choice. Check the listing’s diameter and oven or heat rating before you buy.
Shop slow cooker lids on Amazon →
bella triple slow cooker knobs and parts
Triple slow cookers have three crocks with separate knobs. A cracked knob cap can sometimes be replaced with an exact-fit knob. If the knob turns but a crock no longer heats, the problem is inside the base. Treat that as a warranty claim.
See bella triple slow cookers on Amazon →
When to replace the whole slow cooker
- The cooker no longer heats, or heats unevenly.
- The power cord is frayed, cracked or hot to the touch.
- The stoneware is cracked. Cracks can spread and leak.
- The base is damaged, dented or has water damage.
A new slow cooker often costs less than chasing hard-to-find parts. See our guide to slow cooker sizes to pick the right replacement, or our pick of the best 6-quart slow cookers.
Tips to make your bella slow cooker last
- Do not put cold water in a hot crock, or a cold crock straight into a hot base. Sudden temperature changes crack stoneware.
- Do not put the base in water. Wipe it with a damp cloth.
- Lift the lid by the knob and set it down flat so it does not roll.
- Store the lid upside down inside the crock to protect the knob.
Frequently asked questions
Where can I buy bella slow cooker replacement parts?
bella does not supply replacement parts. Third-party sellers offer universal lids and knobs. Match the size and shape to your cooker.
Can I get a replacement lid for my bella crockpot?
Not from bella. Measure your crock’s rim and buy a universal slow cooker lid of the same diameter and shape. If your cooker is under 2 years old and the lid was defective, contact bella first.
How long is the bella slow cooker warranty?
2 years for mechanical defects and 90 days for non-mechanical parts, for the original buyer with proof of purchase.
What is bella’s customer service number?
bella lists 1-866-832-4843 for questions about product operation and warranty coverage.
Can I use a Crock-Pot lid on a bella slow cooker?
Only if it is the same size and shape and sits flat on the rim. Measure both before you try.
The bottom line
bella does not sell slow cooker parts. Use the 2-year warranty if your cooker qualifies, buy a correctly sized universal lid or knob for small breakages, and replace the cooker if the base, cord or crock is damaged.
- bella (Sensio Inc.), Limited Two-Year Warranty.
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